Published date: 5 July 2021

Last edited date: 21 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 August 2021, 12pm

Contract summary

Industry

  • Market and economic research; polling and statistics - 79300000

  • Market research services - 79310000

  • Social research services - 79315000

Location of contract

so50 6ad

Value of contract

£20,000 to £120,000

Procurement reference

P/RAD 0817/2021

Published date

5 July 2021

Closing date

5 August 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

30 September 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Abri are seeking the provision of the STAR (Survey of Tenants and Residents) Survey programme.
Abri has a target of achieving 100% customer satisfaction by putting our customers at the heart of what we do. As part of this we need to understand how satisfied or dissatisfied our customers are with our service.
The customer feedback programme will include telephone surveys each year of a random representative sample of our tenants and owners, using the standard STAR survey.

More information

Links

Additional text

https://in-tendhost.co.uk/abri/aspx/Home
Indicative annual contract value £20,000 GBP based on a 2 year initial contract with 4x up to 12 month extensions - a maximum contract value of £120,000 GBP.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Paul Anderson Turner

Address

Bishopstoke Road
Eastleigh
Southampton
so50 6ad
United Kingdom

Telephone

+44 02380628210

Email

Paul.Anderson-Turner@radian.co.uk