Published date: 24 July 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
CM1 1QH
Value of contract
£100,000
Procurement reference
tender_434033/1359831
Published date
24 July 2024
Closing date
8 May 2024
Closing time
12pm
Contract start date
28 June 2024
Contract end date
27 June 2027
Contract type
Supply contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.
The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.
Award information
Awarded date
22 May 2024
Contract start date
28 June 2024
Contract end date
27 June 2027
Total value of contract
£110,619
This contract was awarded to 2 suppliers.
Salesforce UK Limited
Address
Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY
Reference
Companies House number: 05094083
Supplier is SME?
No
Supplier is VCSE?
No
VRP Consulting Limited
Address
10-12 Bourlet Close, London, W1W 7BR
Reference
Companies House number: 10880160
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Karen Tucciarone
Address
Seax House, Victoria Road South
Chelmsford
CM1 1QH
England
Telephone
03330 133406
karen.tucciarone2@essexcares.org
Website
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Closing: 8 May 2024, 12pm
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