Published date: 16 June 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Telephone network - 32551400
Location of contract
SA5 7JL
Value of contract
£93,800
Procurement reference
tender_309118/1079948
Published date
16 June 2022
Closing date
13 May 2022
Closing time
5pm
Contract start date
31 May 2022
Contract end date
30 May 2026
Contract type
Service contract
Procedure type
Single tender action (below threshold)
A direct contract with a single supplier, without competition.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
DVLA has been hosting the CAZ contact centre since 2021 and now must implement a PCI compliant Digital assisted payment function in line with other DVLA services which are implementing PCI compliance services.
The change governance is under the CAZ project. We have taken it through an exception report which has gone through programme board and will go to ET. Critically for this it has also been through change control under the CAZ MOU which confirmed JAQU will pay for this work.
Requirement
Integration of the Storm (new telephony platform) to the Gov.pay (the CAZ payment broker) and the CAZ central portal to allow for the successful and secure payment of CAZ charges.
The work will be carried out by WaveNet/Content Guru and they will need to be SC cleared to the standard level
Award information
Awarded date
31 May 2022
Contract start date
31 May 2022
Contract end date
30 May 2026
Total value of contract
£93,800
This contract was awarded to 1 supplier.
Wavenet Ltd
Address
Blythe Valley Park, Solihull B90 8BG
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Wavenet Ltd
Address
Blythe Valley Park
Solihull
B90 8BG
England
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Closing: 13 May 2022, 5pm
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