Published date: 24 May 2019

Last edited date: 24 May 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 May 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • Database and operating software package - 48600000

Location of contract

WS1 1TP

Value of contract

£80,000 to £120,000

Procurement reference

WP3466

Published date

24 May 2019

Closing date

30 May 2019

Contract start date

1 September 2019

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Council wishes to procure a legal case management system which will include the appropriate functionality to assist with streamlining a range of processes whilst being flexible enough to cater for future changes in processes and to meet legislative changes.

The System must be able to provide a secure:
o Consolidated view of cases and associated data and paperwork
o Overview on the position of a case
o Integrated time recording function
o Diary and email functionality that integrates with MS Outlook
o Suite of workflow templates that can be tailored by the Legal Department
o Automatic setting of next process dates and reminder handling
o Tracking of all correspondence (inc emails and scanned images)
o Alert mechanisms for notification and escalation
o Centralised contacts suite that links contacts to cases and documents
o Audit trail of user activity within the application
o Fully integrated document bundling component (inc capability to meet requirements of Family Procedure Rules Practice Direction 27A)
o Centralised bank of templates and precedents that can be uploaded and maintained by Legal Services
o Suite of reports designed to support a local authority in house legal department (to include reports by client, by matter, by activity, by date, by lawyer)
o Web portal that allows client departments to check the status of a case being managed by Legal Services

More information

Links

Additional text

Walsall Council have a new Contract opportunity.

For further details of the requirement, please see the following link to the Council's e-Procurement web portal;

https://in-tendhost.co.uk/walsallcouncil

You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

David Sheldon

Address

Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

Telephone

01922 658399

Email

sheldond@walsall.gov.uk

Website

https://www.walsall.gov.uk/