Published date: 3 October 2018

Last edited date: 3 October 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 March 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

M156BH

Value of contract

£0

Procurement reference

MMU514 - AWARD

Published date

3 October 2018

Closing date

8 March 2018

Contract start date

1 November 2018

Contract end date

31 October 2021

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.

Award information

Awarded date

19 September 2018

Contract start date

5 July 2018

Contract end date

4 July 2021

Total value of contract

£259,200

This contract was awarded to 1 supplier.

Softcat plc

Address

Fieldhouse Lane, Marlow, Buckinghamshire, United Kingdom, SL7 1LW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Natalie Love

Address

Oxford Road
Manchester
Greater Manchester
M156BH
United Kingdom

Telephone

0161 247 1872

Email

n.love@mmu.ac.uk