Published date: 29 January 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 August 2019

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

Yorkshire and the Humber

Value of contract

£0 to £125,000

Procurement reference

20200129093709-36335

Published date

29 January 2020

Closing date

27 August 2019

Contract start date

11 December 2019

Contract end date

10 December 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This project is to appoint a suitable Employee Assistance Programme (EAP) provider that will deliver health and wellbeing support to SYP and HP employees and their immediate family members, including access to counselling.

The EAP will provide the following:

• A 24/7 freephone telephone support service that is available every day of the year, including bank holidays. The telephone service shall provide a dedicated non-premium rate number that is accessible from UK landlines and mobile devices. The telephone support service will also include triage and sign-posing to specialist agencies where appropriate.

• Management telephone support which will provide advice and guidance to managers on recognising issues and the practical measures that can be used to support staff.

• An online portal / interactive web tool that is available 24/7, every day of the year. This must be accessible from work or home and contain as a minimum:
- Description of the different support available and how to access it.
- Detail of other services freely available to staff which would be signposted.
- Information/articles on personal and social wellbeing issues.
- Health check questionnaires for staff to be able to complete online.
- Self-help guides, fact sheets and leaflets in a downloadable format.

As part of the Employee Assistance Programme, telephone counselling will be provided and all staff will be able to access up to a maximum of six structured, 1 hour telephone counselling sessions including Cognitive Behavioural Therapy and other therapeutic techniques. Any sessions above this must be approved by the Occupational Health Unit in the relevant Force.

More information

Links

Award information

Awarded date

13 November 2019

Contract start date

11 December 2019

Contract end date

10 December 2024

Total value of contract

£118,357.50

This contract was awarded to 1 supplier.

Health Assured Ltd

Address

Victoria Place
Manchester
M4 4FB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Billie Heafield

Address

South Yorkshire Police HQ
Carbrook Hall Road
Sheffield, South Yorkshire
S9 2EH
ENG

Telephone

+44 7464983809

Email

billie.heafield@southyorks.pnn.police.uk