Published date: 14 March 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 February 2024, 12pm

Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

West Midlands

Value of contract

£210,000

Procurement reference

IA3073

Published date

14 March 2024

Closing date

13 February 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub.

The helpline is underpinned by four principles:

 Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals

 The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals.

 Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement.

 Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk

These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded.

Please refer to the specification for the full description and requirement.

More information

Previous notice about this procurement

Contract for the Provision of the Staffordshire Business Helpline Service

  • Opportunity
  • Published 11 January 2024

Award information

Awarded date

11 March 2024

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£210,000

This contract was awarded to 1 supplier.

Staffordshire Chambers of Commerce & Industry Limited

Address

Commerce House, Festival Park, Stoke-on-Trent, ST1 5BE

Reference

Companies House number: 465975

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Tipping Street
STAFFORD
ST162DH
England

Email

michelle.davies@staffordshire.gov.uk