Published date: 6 October 2021

This notice was replaced on 2 March 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 2 March 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Other community, social and personal services - 98000000

Location of contract

West Midlands

Value of contract

£0 to £280,000

Procurement reference

WOLVCITY001-DN569884-80294879

Published date

6 October 2021

Closing date

5 November 2021

Closing time

12pm

Contract start date

1 February 2022

Contract end date

31 January 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

City of Wolverhampton Council (CWC) own over 22,000 properties within the city, that are managed across five managing agents; Wolverhampton Homes and the city's four tenant management organisations (TMOs).
The service provider will deliver a tenant led scrutiny and engagement service for tenants in the scrutiny of the City of Wolverhampton Council's Housing Services performance. The provider will work in partnership with the Council and its Managing Agents to establish a new scrutiny process to be imbedded into existing governance structures, recruit and support tenants and leaseholders to facilitate the scrutiny process and increase the number of tenants engaged in strategic consultation. The aim of the service is to enable tenants to influence, challenge and scrutinise performance and policy to improve service quality and outcomes for all.
The service will be completely independent of both the Council and its Managing Agents and will be accessible to all Council tenants and leaseholders, the service provision must therefore reflect a variety of needs and methods of engagement so that all tenants and leaseholders that want to be involved (to varying degrees) can.

About the buyer

Contact name

Anna Du-Mont

Address

Civic Centre
St Peters Square
Wolverhampton
WV1 1RL
England

Telephone

+44 1902551099

Email

Anna.Dumont@wolverhampton.gov.uk

Website

http://www.wolverhampton.gov.uk