Published date: 15 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 January 2023, 3pm

Contract summary

Industry

  • Research services - 73110000

Location of contract

Any region

Value of contract

£149,151

Procurement reference

tender_312532/1192133

Published date

15 March 2023

Closing date

5 January 2023

Closing time

3pm

Contract start date

22 February 2023

Contract end date

21 February 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This study forms part of the HMCTS Reform Overarching Evaluation programme. This programme is assessing the implementation of reform and whether it has met its objectives, with a focus on Access to Justice related outcomes.

The effect and experience of reform on vulnerable individuals is a particular area of interest among key stakeholders, including Parliamentary Select Committees and the judiciary. Other evaluation activity currently already undertaken/planned will include particularly vulnerable users, but these are likely to form only a small proportion of participants and will not include those with legal problems who don't access justice services.

This study is a significant component of the overarching evaluation of HMCTS reform. It aims to understand the experience of the reform programme by the most vulnerable groups, including those who do not access the formal justice system. Information gathered will be used to identify where improvements can be made to reformed services. This study will further develop a robust evidence base to assess the implementation, delivery, and impact of the reform programme.

There is significant interest in the evaluation from a wide range of groups and stakeholders which will be considered throughout. The NAO recommended that HMCTS should address how it will identify and evaluate the impact of changes on people's access to, and the fairness of, the justice system, particularly in relation to those who are vulnerable and digitally excluded members of the public. In response, the HMCTS Reform Evaluation Framework was published in May 2021. This framework includes the individual and cross-cutting research projects, including an in depth study on reform and vulnerability. We are expected to provide updates to the PAC on progress with the evaluation. Other interested parties include: the judiciary, the Justice Select Committee, the Constitution Committee, the academic community and third sector organisations.

Additionally, HMT Spending Review conditions involve building an evidence base. This study will play an integral part in doing so as part of our overarching evaluation.

More information

Attachments

Award information

Awarded date

7 March 2023

Contract start date

22 February 2023

Contract end date

21 February 2024

Total value of contract

£149,151

This contract was awarded to 1 supplier.

Basis Social

Address

Hanway House, 24 Hanway Street, London W1T 1UH

Reference

Companies House number: 13073488

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

10 South Colonnade, Canary Wharf
London
E14 4PU
England

Email

MoJProcurementProfessionalServices@Justice.gov.uk