Published date: 14 February 2019

This notice was replaced on 9 May 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 9 May 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Data entry services - 72312000

Location of contract

London

Value of contract

£60,000

Procurement reference

1561

Published date

14 February 2019

Closing date

5 March 2019

Contract start date

1 April 2019

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The purpose of this ITT is to commission a suitable agency with specialist data processing and tabulation skills to provide NS&I with data preparation/entry services.
Tenderers should note that, in order to ensure that the costs incurred by NS&I of sending the completed questionnaires by secure courier are kept to a minimum, the location where the completed questionnaires are to be processed under any awarded contract must be within the Greater London area.
As part of NS&I's insight gathering, it carries out both regular and ad-hoc surveys among its customers. Although an increasing number of these surveys are conducted online, some are postal based and therefore there is a requirement for the responses to the surveys to be data entered by an external company on NS&I's behalf. Examples of a regular and an ad hoc questionnaire have been supplied.

The questionnaire design and analysis of data is carried out within NS&I, as is most of the free response coding. However, the data entry, including coding of the responses to any occupation questions into social economic group, will be carried out by the data preparation supplier. On occasion NS&I may also require other free response questions to be coded and may require verbatim comments typed up.
For each new survey that requires data entry, NS&I provides formatting instructions for the questionnaire. It would also send revised versions when changes are made to any of the questionnaires.
The exact quantity of questionnaires is unknown but is likely to be in the region of between 15,000 and 20,000 a year. Approximately, 1,000 questionnaires are sent for data entry on a monthly basis. This represents around 20 to 25 different regular surveys per annum.
The ad hoc jobs will tend to consist of between 200 and 2,000 questionnaires to be input; with the average being around 500 questionnaires. However, it has been known for significantly larger surveys to be run once every few years.
Any eventual contract would be call-off in nature for an initial term of two years with NS&I's option to extend for a further period of one year.

More information

Links

Additional text

For further information and to register your interest in this opportunity please visit the NS&I e-sourcing portal:
https://nsandi.eu-supply.com/login.asp?B=NSANDI
and click on 'Current Tender Opportunities".

Please note the deadline for receipt of responses is midday on 5th March 2019.

All communications regarding this tender must be communicated via the NS&I e-sourcing portal:
https://nsandi.eu-supply.com/login.asp?B=NSANDI.
Communications sent outside the portal cannot be answered.

About the buyer

Address

1 Drummond Gate
London
SW1V 2QX
England

Email

malcolm.edwards@nsandi.com

Website

www.nsandi.com