Published date: 6 January 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 January 2022, 5:30pm

Contract summary

Industry

  • Supply services of personnel including temporary staff - 79620000

Location of contract

B70 8SZ

Value of contract

£4,808 to £5,634

Procurement reference

IT-230-5803-AN0069 (R1- SJA/RS)

Published date

6 January 2022

Closing date

11 January 2022

Closing time

5:30pm

Contract start date

17 January 2022

Contract end date

17 April 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Income Recovery Assistant
Rate of Pay: £10.83 per hour (PAYE)
Hours: 37 Monday to Friday
Location: Working from Home
Start Date: ASAP, for 12 weeks
Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:
The Service is responsible for the managing, monitoring and recovering arrears of rent and court costs from current and former tenants. You will be a key player in ensuring timely action is taken to manage the universal credit landlord's portal and in applying for managed payments/third party deductions.

We are looking for applicant who can demonstrate the following:

• One years' experience of working in a busy & challenging office environment
• Excellent customer service skills
• Highly organised and understand the importance of attention to detail
• Ability to use own initiative and to work as part of a team
• Experience of working with a number of different ICT packages
• Numeracy & Literacy level 2 or equivalent
• Knowledge of universal credit would be an advantage

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.
Please note this advert is also out with our Master Vendor
This role falls inside of IR35
You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.
The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.
To submit your documents, you will be required to opt in.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.
Closing Date: Tuesday 11 January 2022 at 17.30pm

More information

Links

Additional text

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.
To submit your documents, you will be required to opt in.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Sarah Adams

Address

1 Providence Place
West Bromwich
West Midlands
B70 8SZ
United Kingdom

Telephone

0121 569 6100

Email

sarah_adams@sandwell.gov.uk