Published date: 20 December 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 November 2024, 12am

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

West Midlands

Value of contract

£240,000

Procurement reference

BIP906604434

Published date

20 December 2024

Closing date

13 November 2024

Closing time

12am

Contract start date

14 November 2024

Contract end date

13 November 2028

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

Yes

Description

This is an award notice for AMCV 331 - Telecare Managed Services under the  Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126  framework, Lot 6.

Services the Supplier is to deliver:
• Manage the full contract, including liaising with the Customer as required
• Facilitate the scheduled review meetings.
• Deliver the referral management, installation, monitoring, de-installations, and fault processes
for new telecare equipment provided by the Customer.
• Manage the entire system effectively by coordinating the services, providing end-to-end service
delivery systems seamlessly to the end user.

The service provision will include:
• Installation, deinstallation, fault management of equipment and peripherals
• Call monitoring
• Disaster recovery
• Reprogramming (where required)
• Reporting
• Review and development of continuous improvement activities

More information

Links

Award information

Awarded date

13 November 2024

Contract start date

14 November 2024

Contract end date

13 November 2028

Total value of contract

£240,000

This contract was awarded to 1 supplier.

Tunstall Healthcare (UK) Limited

Address

Whitley Lodge
Whitley Bridge
Yorkshire
DN14 0HR

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Procurement

Address

Shirehall
Abbey Foregate
Shrewsbury
SY2 6ND
UK

Telephone

+441743252992

Email

procurement@shropshire.gov.uk