Published date: 30 July 2015

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 August 2015

Contract summary

Industry

  • Database software development services - 72212610

Location of contract

SE14 6NW

Value of contract

£0

Procurement reference

TEN0328

Published date

30 July 2015

Closing date

17 August 2015

Contract start date

21 September 2015

Contract end date

11 December 2015

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Goldsmiths' College, University of London (the College) wants to appoint a Microsoft recommended solution provider to help further develop the CRM.

The College currently uses Microsoft Dynamics CRM 2015 (CRM) in Student Recruitment Engagement (SRE) and Student Services.
SRE have been using CRM since 2014 to manage enquiries and communications with prospective students and applicants. The College uses Click Dimensions software to develop and send automated communications. CRM 2011 was initially installed however this was upgraded to CRM 2015 in June this year.

Student Services have recently started using CRM to manage student enquiries and student advisor appointments.

The initial requirement will be to develop the CRM for use in SRE for the management of events


More information

Links

Additional text

Is a Recurrent Procurement Type? : No https://in-tendhost.co.uk/he/aspx/


About the buyer

Contact name

Mark Stagg

Address

University of London
New Cross
London
SE14 6NW
United Kingdom

Telephone

0207 9197171

Email

m.stagg@gold.ac.uk

Website

http://www.goldsmiths.ac.uk