Published date: 4 January 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Billing system - 48444100
Helpdesk and support services - 72253000
Helpdesk services - 72253100
Location of contract
B4 7WB
Value of contract
£0
Procurement reference
P0663 - AWARD
Published date
4 January 2021
Closing date
30 October 2020
Closing time
5pm
Contract start date
1 January 2021
Contract end date
31 March 2022
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Council requires a supplier for the provision utilities bureau and bill validation services.
The requirement is split into 2 separate Lots as follows. Bidders may bid for one or both lots. Applicants should indicate which lots they are bidding for. No more than one Applicant will be appointed to each lot.
Lot 1 Gas and Power
Lot 2 Water
The Contractor will be required to support Birmingham City Council through the delivery of the service including, but not limited to, and pursuant to the other parts of this Contract, the following activities and facilities:
o Account management
o Utility bill validation and processing
o Billing query system integrated with utility suppliers
o Detailed monthly high level reporting
o Additional/regular energy reporting requirements
o Management of meter operator agreements
o Help desk provision
o Support for utility procurement
o Attendance of meetings
o Calculation of utility budgets
o Calculation of utility accruals
o Benchmarking
o Monthly KPI reporting
This contract will be for a period of 15 months commencing 1st January 2021 until 31st March 2022.
The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation.
If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000.
Your completed quotation submission should be returned by 5pm on 30th October 2020 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc
Award information
Awarded date
21 December 2020
Contract start date
1 January 2021
Contract end date
31 March 2022
Total value of contract
£55,723.75
This contract was awarded to 1 supplier.
Inspired Energy PLC
Address
Unit 29, Progress Business Park, Orders Lane, Kirkham, Kirkham, Preston, Lancashire, United Kingdom, PR4 2TZ
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Adele Rawlins
Address
10 Woodcock Street
Birmingham
West Midlands
B4 7WB
United Kingdom
Telephone
0121 303 8780
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Closing: 30 October 2020, 5pm