Published date: 26 March 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 January 2015

Contract summary

Industry

  • Call centre - 79512000

Location of contract

East Midlands

Value of contract

£100,000

Procurement reference

MT151191

Published date

26 March 2015

Closing date

30 January 2015

Contract start date

6 April 2015

Contract end date

6 April 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Futures Housing Group Ltd seeks to appoint a suitable qualified, experienced and financially sound economic operator/s to carry out the following services:
- Call monitoring for our social care alarms systems which are ether hardwired or dispersed systems, providing a covering 24 hrs 7 days a week 365 days a year cover.
- Managing our 'Out of hours' calls including Bank Holidays for all types of emergency repairs from out tenants homes.
The above scope includes all sheltered schemes and individual call alarms and properties throughout its housing stock for call monitoring, all properties are owned or managed by:
- Futures Homescape Ltd based in the Amber Valley region of the East Midlands
- Daventry & District Housing Ltd in Northamptonshire.
The period of this contract will be three years including a six month initial period and with unilateral right to extend for a further period not exceeding two further years. For Further information please visit www.procuringourfutures.co.uk

More information

Links

Award information

Awarded date

24 March 2015

Contract start date

6 April 2015

Contract end date

6 April 2018

Total value of contract

£100,000

This contract was awarded to 1 supplier.

Tunstall Response Ltd

Address

Ascot House,Malton Way, Adwick le street, Doncaster

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Mr John Thornhill

Address

PO Box 6458 Asher Lane
Ripley
Derby
DE5 3RE

England

Telephone

+44 8450948361

Email

procurementcm2@futureshg.co.uk

Website

www.futureshg.co.uk