Published date: 14 December 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 October 2020, 12am

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

Any region

Value of contract

£122,839.54

Procurement reference

tender_245246/911407

Published date

14 December 2020

Closing date

15 October 2020

Closing time

12am

Contract start date

4 December 2020

Contract end date

5 August 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Highways England's Customer Insight and Behaviour Change Group wish to set up a contract for the provision of expert market research services to deliver high quality customer surveys to provide baseline data on customer perceptions and behaviours in relation to non-compliant and unsafe driving.

This will provide robust baseline data on our customers early on in Road Period 2. The data will be used to inform actions to improve customer experience and safety on our network. The intention is to repeat the surveys later in the period to see if, and how, customer perceptions and behaviours have changed

More information

Attachments

Award information

Awarded date

4 December 2020

Contract start date

4 December 2020

Contract end date

5 August 2022

Total value of contract

£122,839.54

This contract was awarded to 1 supplier.

Futran

Address

Wokingham

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

The Cube
Birmingham
B1 1PR
England

Email

SPaTS2@highwaysengland.co.uk