Published date: 28 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 27 February 2020

Contract summary

Industry

  • Helpdesk and support services - 72253000

  • Human resources management consultancy services - 79414000

  • Services furnished by professional organisations - 98112000

    • Services furnished by specialist organisations - 98113000

    • Physical well-being services - 98330000

    • Wellness services - 98334000

    • Work environment services - 98342000

Location of contract

SW1A 0AA

Value of contract

£1,200,000

Procurement reference

GSV2046

Published date

28 January 2020

Closing date

27 February 2020

Contract start date

1 July 2020

Contract end date

30 June 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The UK Parliament is seeking suppliers to deliver bespoke services to Parliament to include, telephone 'helpline' provision for callers inquiring about issues concerning bullying and harassment and/or sexual misconduct, administration of the process for reporting complaints for investigation and to deliver personal support provided by ISVA trained staff for callers who have experienced sexual misconduct. The service is provided to existing and previous members of the parliamentary community, including visitors to the parliamentary estate. The contract is for 3 years with the potential for an additional year. The contract will be awarded in April 2020 with the services being available from July 2020. The supplier should clearly indicate if they intend to sub contract any of the services within their submission.

More information

Links

Additional text

The SQ/ITT documents will be accessible at the Houses of Parliament's e-procurement portal: http://in-tendhost.co.uk/parliamentuk. Tender submissions must be uploaded to the e-procurement portal; electronic responses submitted via e-mail are not acceptable. To access these documents select the tender reference GSV2046 in the 'current tenders' list, click on the 'view tender details' and express interest by clicking on the button provided. You will need to register your company details, thereafter you will be issued with a username and password. If you have previously registered with In-Tend, please follow the link shown which will redirect you to the home page where you can log on using your existing username and password to collect the tender documents. If you have registered and forgotten your username and password, click on the 'forgotten password' link on the In-Tend homepage. Please keep this username and password secure and do not pass it to any third parties. If you are experiencing problems, please contact the PPCS Business Support team via email: ppcs@parliament.uk or call +44 (0)207 219 1600 for further assistance. You are advised to allow sufficient time when responding to this ITT, and for the full uploading of documents, prior to the closing date of 12.00 noon UK time on 27th February 2020. Late tenders will not be accepted. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all the documents in an application such as WinZip or WinRAR.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Parliamentary Procurement & Commercial Service

Address

Richmond House
Whitehall
London
SW1A 0AA
United Kingdom

Telephone

02072191600

Email

ppcs@parliament.uk