Published date: 13 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 June 2024, 4pm

Contract summary

Industry

  • License management software package - 48218000

  • Call centre - 79512000

Location of contract

West Midlands

Value of contract

£51,180.80

Procurement reference

019185-2024

Published date

13 August 2024

Closing date

1 June 2024

Closing time

4pm

Contract start date

4 June 2024

Contract end date

3 June 2025

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

West Midlands Combined Authority (WMCA) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require access to a wide range of support services.

Award information

Awarded date

1 June 2024

Contract start date

4 June 2024

Contract end date

3 June 2025

Total value of contract

£51,190.80

This contract was awarded to 1 supplier.

8X8 UK Limited

Address

Oxford House,
Aylesbury,
HP19 8JR

Reference

Companies House number: 05083841

Value of contract

£51,190.80

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Team

Address

16 Summer Lane
Birmingham
B19 3SD
England

Email

katie.griffin@WMCA.org.uk