Published date: 5 December 2023

This notice was replaced on 5 April 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 5 April 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Repair and maintenance services - 50000000

Location of contract

England

Value of contract

£924,000 to £1,848,000

Procurement reference

DCC001-DN692711-53121733

Published date

5 December 2023

Closing date

16 January 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

This Framework Agreement is for the Maintenance, Service and Repair of Powered Pedestrian Doors, Industrial Doors, Garage Doors, Roller Shutters, Automatic Gates, and Barriers within Durham County Council facilities. The contract is to cover a wide and diverse range of properties, approximately 420 establishments including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire and rescue stations etc.

This Specification and Contract covers the complete servicing and maintenance of all types of Powered and Roller Doors both manually and electrically operated such as,
(a) Roller shutter - doors, windows, security, garage doors etc
(b) Straight and curved sliding doors and prismatic and folding doors
(c) Swing doors and balanced doors
(d) Low energy swing doors
(e) Powered Overhead Door Operators
(f) Fire Curtain Shutters, horizontal/vertical
(g) Gates and Barriers


This Framework will be available for use by Durham County Council and the following additional Contracting Authorities, where they have entered into a Procurement Service Level Agreement (SLA) with Durham County Council:

- Academy Schools and Multi-Academy Trusts in County Durham and Darlington,
- Maintained Schools in County Durham and Darlington,
- County Durham and Darlington Fire and Rescue Service,
- Durham Constabulary and the Office of the Durham Police and Crime Commissioner,
- Believe Housing
- Parish Councils and Town Councils in County Durham.

The above list is not exhaustive, however, and in addition to the above the Framework may also be made available to other Organisations, again where these have entered into a Procurement SLA with Durham County Council.

Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) and access the tender using reference DN692711.

If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.

. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) - To be used by
Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.
Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk


About the buyer

Address

Corporate services
County Hall
Durham
DH1 5UL
England

Email

kay.duthie@durham.gov.uk

Website

http://www.durham.gov.uk