Published date: 18 May 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 April 2017

Contract summary

Industry

  • Health and social work services - 85000000

  • Welfare services for children and young people - 85311300

Location of contract

North West

Value of contract

£156,000

Procurement reference

ROCH001-DN246413-45677656

Published date

18 May 2018

Closing date

7 April 2017

Contract start date

1 June 2017

Contract end date

31 May 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Rochdale Borough Council wishes to commission a single provider who can deliver an Information, Advice and Support service as detailed in this specification document.

The Service will be required to:
• Provide information, advice and support which is impartial, confidential and accessible and have the capacity to handle face-to-face, telephone and electronic enquiries.

• Ensure the information, advice and support provided is at arm's length from Rochdale Borough Council and the Heywood, Middleton and Rochdale Clinical Commissioning Group (CCG)
• Offer information, advice and support which is free, accurate, confidential and in formats which are accessible and responsive to the needs of users
• Provide data including that related to customer satisfaction which demonstrates the effectiveness of the Service. The Local Authority will then publish this information on an annual basis.
• Work in partnership with children, young people, parents, Rochdale Borough Council, Heywood, Middleton and Rochdale CCG and other relevant partners.
• Help to promote independence and self-advocacy for children, young people and parents

• Work with the Rochdale Parent Carer Forum (known as Rochdale Parent Carer Voice) and other representative user groups (such as Youth Forums) to ensure that the views and experiences of children, young people and parents inform policy and practice

• Signpost children, young people and parents to alternative and additional sources of advice, information and support that may be available locally or nationally

Parents, children and young people will be supported to understand their rights, roles and responsibilities within the legislative frameworks that apply to special educational needs and disability.

The contract start date for this service is 1st June 2017 and is until 31st May 2020.


Award information

Awarded date

8 May 2017

Contract start date

1 June 2017

Contract end date

31 May 2020

Total value of contract

£154,000

This contract was awarded to 1 supplier.

Barnardos

Address

7 Lineside Close, Liverpool, L25 2UD

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

James Hunter

Address

Trafford Town Hall
Talbot Road
Stretford
M32 0TH
England

Telephone

+44 1619122572

Email

james.hunter@star-procurement.gov.uk

Website

http://www.the-chest.org.uk