Published date: 24 November 2023

This notice was replaced on 24 November 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 24 November 2023, last edited 4 December 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Survey services - 79311000

  • Customer survey services - 79342310

  • Customer satisfaction survey - 79342311

Location of contract

England

Value of contract

£32,000 to £64,000

Procurement reference

CORNWALL001-DN695178-56467261

Published date

24 November 2023

Closing date

13 December 2023

Closing time

11:59pm

Contract start date

1 February 2024

Contract end date

31 January 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Provision of service to allow for the capture of customer feedback across multiple channels. The service will provide reporting and insight into customers interactions with the council


About the buyer

Contact name

Stephen Oke

Address

County Hall
Treyew Road
Truro
TR1 3AY
United Kingdom

Telephone

+44 1872322222

Email

Stephen.Oke@cornwall.gov.uk

Website

http://www.cornwall.gov.uk