Published date: 1 October 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 November 2021, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Information technology services - 72222300

Location of contract

England

Value of contract

£3,000,000 to £5,000,000

Procurement reference

NTYN001-DN552137-94950502

Published date

1 October 2021

Closing date

8 November 2021

Closing time

12pm

Contract start date

17 January 2022

Contract end date

16 January 2031

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

North Tyneside Council are currently reviewing our Housing Management, Asset Management, and Works Management services. This review also covers our requirements relating to the management of an internal stores solution. Works Management The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Recording faults and incidents • Resource Management • Task completion and Cost Collection • Planned works • Subcontractors • Purchasing Housing Management The solution should allow the business to undertake all activity and workflows relating to its housing services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Allocations • Tenancy Management • Income Management • Estate Management • Homelessness • Empty Homes • Leasehold and Right To Buy • Anti-Social Behaviour Management Asset Management The solution should allow the business to undertake all activity and workflows relating to its asset management services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Asset Information • Asset Reporting • Asbestos Management • Compliance • Stock Condition • Future Works • Schools estate Stock and Plant Management Fleet Management We are now looking for a single system SaaS solution which delivers all of our requirements and wish to engage any interested supplier.

More information

Links

About the buyer

Contact name

Mark Perry

Address

Quadrant, Cobalt Business Park
The Silverlink North
North Tyneside
NE27 0BY
United Kingdom

Telephone

+44 1916435656

Email

mark.perry@northtyneside.gov.uk

Website

http://www.northtyneside.gov.uk/