Published date: 30 January 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 February 2019

Contract summary

Industry

  • Customer Relation Management software development services - 72212445

Location of contract

Any region

Value of contract

£10,000 to £25,000

Procurement reference

BIP373861782

Published date

30 January 2019

Closing date

8 February 2019

Contract start date

20 February 2019

Contract end date

15 June 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

RMG recently introduced a new ticketing system, Galaxy, to manage our admissions and membership sales. Alongside this we have licensed an integrated CRM system - Dynamics. We would now like to unlock the potential of the Galaxy/Dynamics integration as well as build a platform for wider data integration within Dynamics in order to move towards a more coherent, automated, targeted and ultimately effective approach to e-CRM.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Sam Potts

Address

National Maritime Museum
Park Row
London
SE10 9NF
UK

Telephone

+442083126652

Email

spotts@rmg.co.uk