Published date: 4 March 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Business development consultancy services - 79411100
Location of contract
West Midlands, London
Value of contract
£0
Procurement reference
PROC.01.0677
Published date
4 March 2021
Closing date
12 January 2021
Closing time
4pm
Contract start date
25 January 2021
Contract end date
31 December 2023
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Business Call-Off Lot 1 Process Improvement Lead
Ofwat has a range of Business Improvement Experts to identify and document business requirements through data collation and analysis, suggesting and supporting improvement activities from project initiation through to sustainable results.
Ofwat has created a framework that will have a maximum duration of three years. Lot 1 Process Improvement Leads to support a variety of discrete Business Improvement projects across the organisation.
The successful Business Improvement Expert has been added onto a procurement framework which will utilise two routes to market, either by Mini-Competition or Direct Award, for each discrete Business Improvement project.
Lot 1: Mandatory skillset required for Process Improvement Lead:
- Must be able to identify and improve business process, from data collation and analysis through to suggestions and implementations.
- Stakeholder Engagement skillset required to conduct interviews, and engage with enthusiasm to bring people with you on the change process.
Able to utilise a range of data gathering techniques to discover volumes of work, query types, turnaround times and similar. Analyse and deliver data trends to consider resourcing and possible SLAs and suggest success measures.
Ability to map out processes to identify current and future state processes maps, tracking the value stream and work towards a single point of contact for processes.
Facilitation expertise required to run problem solving exploration sessions and workshops, such as Design Thinking techniques or similar.
Able to gain agreement and ownership on how each process needs to work by understanding the requirements and the most effective way to operate, enabling supporting functions to understand end-to-end processes and support sustainable solutions.
Change Management understanding to help people through the process improvement change implications, considering communication milestones with stakeholders in project planning.
Award information
Awarded date
21 January 2021
Contract start date
25 January 2021
Contract end date
31 December 2023
Total value of contract
£0
This contract was awarded to 6 suppliers.
Equiniti Ltd
Address
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DAReference
Companies House number: 06226088
Supplier is SME?
No
Supplier is VCSE?
No
Nine Feet Tall
Address
Northgate House
Upper Borough Walls
Bath
BA1 1RGReference
Companies House number: 04990527
Supplier is SME?
Yes
Supplier is VCSE?
No
Featur Labs Ltd
Address
65 London Wall
London
EC2M 5TUReference
Companies House number: 11820000
Supplier is SME?
Yes
Supplier is VCSE?
No
Williad Consulting Ltd
Address
5 Lea Lane
Madeley
Crewe
CW3 9DRReference
Companies House number: 09026123
Supplier is SME?
Yes
Supplier is VCSE?
No
Red Quadrant Ltd
Address
20 Evesham Way
London
SW11 5QXReference
Companies House number: 06944005
Supplier is SME?
Yes
Supplier is VCSE?
No
Reinvigoration Ltd
Address
Brunel House (15th Floor)
2 Fitzalan Road
Cardiff
CF24 0EBReference
Companies House number: 06773960
Supplier is SME?
Yes
Supplier is VCSE?
No
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Closing: 12 January 2021, 4pm
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