Published date: 20 September 2018
This notice was replaced on 20 September 2018
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Early engagement (published 20 September 2018)
Closed early engagement
Contract summary
Industry
Point of sale (POS) software package - 48110000
Location of contract
NW1 2DB
Procurement reference
tender_189889/712996
Published date
20 September 2018
Closing date
10 October 2018
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Online Shop is an established part of the British Library's retail offer, contributing around 5% of the overall Retail income, which we hope to grow to 25% over the next 5 years. To do this, we require a platform which offers us the control and flexibility to really start to engage with our customers and strengthen the value we offer as a brand.
We seek a platform that will both help us achieve these targets and support our work towards a streamlined user experience. The information from this RFI will help to inform our decisions on the future procurement of ecommerce, Box Office and Membership services and systems.
NOTE THIS RFI CLOSES AT NOON ON WEDNESDAY 10TH OCTOBER 2018
About the buyer
Address
British Library
Wetherby
LS23 7BQ
England
Website
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