Published date: 20 September 2018

This notice was replaced on 20 September 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Early engagement (published 20 September 2018)

Closed early engagement


Contract summary

Industry

  • Point of sale (POS) software package - 48110000

Location of contract

NW1 2DB

Procurement reference

tender_189889/712996

Published date

20 September 2018

Closing date

10 October 2018

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The Online Shop is an established part of the British Library's retail offer, contributing around 5% of the overall Retail income, which we hope to grow to 25% over the next 5 years. To do this, we require a platform which offers us the control and flexibility to really start to engage with our customers and strengthen the value we offer as a brand.
We seek a platform that will both help us achieve these targets and support our work towards a streamlined user experience. The information from this RFI will help to inform our decisions on the future procurement of ecommerce, Box Office and Membership services and systems.

NOTE THIS RFI CLOSES AT NOON ON WEDNESDAY 10TH OCTOBER 2018


About the buyer

Address

British Library
Wetherby
LS23 7BQ
England

Email

Nikki.drydale@bl.uk

Website

https://bl.bravosolution.co.uk