Published date: 15 November 2022

This notice was replaced on 9 May 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 9 May 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health services - 85100000

Location of contract

North East

Value of contract

£12,031,852

Procurement reference

NECS439 Invitation to Tender - Any Qualified Provider - Community Age Related Hearing Loss Service

Published date

15 November 2022

Closing date

15 December 2022

Closing time

12pm

Contract start date

1 July 2023

Contract end date

30 June 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

North of England Commissioning Support (NECS) is working for and on behalf of NHS North East and North Cumbria Integrated Care Board (NHS NENC ICB) in the localities of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar and Cleveland who wish to commission a Community Age Related Hearing Loss Service.

The aim is to provide a comprehensive service for adults aged 55 years and over experiencing hearing and communication difficulties who feel they might benefit from rehabilitation including the option of trying hearing aids with aftercare and support, following the principles of national commissioning frameworks and local requirements.

The vision for people with hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.

Key principles of the service:

• Encourage early identification, diagnosis and management of hearing loss through improved service user involvement
• Provision of GP education sessions including latest guidelines and quality of referral information where required and as advised by the commissioner;
• Provide person-centred care responding to psychosocial needs, including the effect on partners of those living with poor hearing;
• Support communication needs by providing timely signposting to lip reading classes, assistive technologies and other rehabilitation services;
• Promote inclusion and participation of people who are deaf or hard of hearing;
• Compliance with clinical guidance and good practice;
• Improve the service through research and development and the adoption of new evidence based technologies and practices

The contract is for an initial 3 years plus the option to extend the contract for a further period of 24 months at the discretion of the Contracting Authority subject to satisfactory financial and contractual performance.

The procurement route of the AQP contracts will follow the basic principles that mirror that of the open procedure to test the capacity, capability, and technical competence of tenders in accordance with the Light Touch Regime within the Public Contracts Regulations 2015 (as amended), ensuring a fair, open and transparent process in accordance with NHS (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013.

Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
How what is proposed to be procured might improve the economic, social and environmental well-being of the patients / residents of the localities covered under the contract and how, in conducting the process of procurement, it might act with a view to securing the improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the Contracting Authority relating to economic, social and environmental well-being.


More information

Additional text

Invitation to Tender - NECS439 Community Age Related Hearing Loss Service - Any Qualified Provider (AQP)

for and on behalf of

NHS North East and North Cumbria Integrated Care Board

North of England Commissioning Support (NECS) is working for and on behalf of NHS North East and North Cumbria Integrated Care Board (NHS NENC ICB) in the localities of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar and Cleveland who wish to commission a Community Age Related Hearing Loss Service.

North of England Commissioning Support (NECS) is utilising an electronic tendering tool (In-Tend) (e-Tendering system) to manage this procurement and communicate with potential bidders in accordance with Regulation 22 of the Public Contract Regulations 2015 (as amended) and as such there will be no hard copy documents issued to bidders and all communications between bidders and NECS, including tender submissions, will be conducted via the In-tend portal.

To express an interest in tendering for this procurement, please register on the In-tend e-tendering portal, which can be found at: https://in-tendhost.co.uk/nhsnecsu and follow the registration instructions.

It is free to register on In-Tend, which can be accessed at any time of day providing you have a working internet connection. Should you have any queries, or you are having problems registering or with the system, please contact the In-Tend helpdesk via: support@in-tend.com or call on 0845 557 8079 / +44 (0) 114 407 0065.

The helpdesk is open Monday - Friday between 9 a.m.-5.30 p.m.
Please note that tender documentation will be available to download via In-Tend on 15 November 2022. The deadline for submission of all tender returns is 12 Noon on 15 December 2022.


About the buyer

Contact name

NECS

Address

John Snow House
Durham University Science Park Co. Durham
Durham
DH1 3YG
England

Email

NECSU.neprocurement@nhs.net

Website

https://in-tendhost.co.uk/nhsnecsu