Published date: 14 April 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 March 2021, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 0ET

Value of contract

£186,950.50

Procurement reference

HI/BOSCOAM

Published date

14 April 2021

Closing date

8 March 2021

Closing time

5pm

Contract start date

25 March 2021

Contract end date

24 March 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Services to be provided by the Supplier are outlined below:

The Department requires a case management system that provides:
- Data entry: capture, tracking, and storage of new and existing casework.
- Cloud hosting for integrated systems: support and maintenance for system integration relating to scheduling and resource management, and partner system hosting.
- Data migration: import and export of data from existing systems; data sharing relating to partner systems.
- Controlled access: licences for users; appropriate access and permissions.
- Ongoing support and maintenance: for business as usual; helpdesk function.
- Standardisation: document templates; reporting functionality; support with report writing.
- Training provision: across different system functions.
- Continuous improvement: system enhancement; system stream-lining; configuration changes; servicing of change requests in response to changing business needs.

The case management system will allow both the EAS Management Team and the Senior Management Team in Labour Markets to continue to have greater oversight of the work being undertaken, and to increase resilience and transparency into the processes. It is expected the solution will continue to be cloud-based to reduce integration and siting issues.

Award information

Awarded date

9 March 2021

Contract start date

25 March 2021

Contract end date

24 March 2023

Total value of contract

£186,950.50

This contract was awarded to 1 supplier.

COMPUTER APPLICATION SERVICES LIMITED

Address

3/2 Quantum Court 19 Heriot-watt Research Park South Currie
EH14 4AP
GB

Reference

Companies House number: 0

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

1 Victoria Street
London
SW1H0ET
England

Email

nicolle.farley@beis.gov.uk