Published date: 21 February 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 March 2025, 12:11pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

NR1 2DH

Value of contract

£0

Procurement reference

IT-217-3030-NCCT43083

Published date

21 February 2025

Closing date

24 March 2025

Closing time

12:11pm

Contract start date

3 November 2025

Contract end date

2 November 2028

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff.

DPSS is looking for a new PA Register software that can provide the following benefits:
• Improve the recruitment process efficiency and reporting.
• Ensure compliance with the UK Employment law and discrimination laws.
• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.
• Reduce the operational costs and risks associated with the recruitment of PA's.
• Support the growth and development of the DPSS and its services.

More information

Links

Additional text

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Liam Cranston

Address

Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom

Telephone

01603 224391

Email

liam.cranston@norfolk.gov.uk

Website

www.norfolk.gov.uk