Published date: 25 October 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 September 2021, 12pm

Contract summary

Industry

  • Health services - 85100000

Location of contract

LS2 7UE

Value of contract

£149,000

Procurement reference

CF-0406100D0O000000rwimUAA1

Published date

25 October 2021

Closing date

2 September 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

12 August 2022

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Authority is looking for a Supplier for the provision of research with patients, carers and GP Practice Staff to support NHSE/I's understanding of the real world use of online and video consultation systems in primary care. This is expected to be a 8-12 month programme of work, with a report delivered in 2022 ( by April 2022).

The aim of this project is to understand user experiences (staff and patients) across a selection of GP online consultation platforms found in primary care in England. The project will contribute new knowledge about how patients and carers navigate online consultation platforms and digital pathways in general practice, including the remote interaction between the practice and the patient. The research will be based on proactive engagement with an inclusive user research panel, comprising a diverse sample of patients and carers, and engagement with GP practice staff to understand their perspectives and experiences.

This project is expected to integrate qualitative usability testing (delivered by researchers at NHSE/I) and in-depth interview and public engagement methods to evaluate user experiences of online consultation platforms in primary care. Please be aware that a supplier is sought to undertake qualitative research and recruitment activities, not to undertake structured usability testing across different online consultation platforms.

Award information

Awarded date

28 September 2021

Contract start date

1 October 2021

Contract end date

12 August 2022

Total value of contract

£142,000

This contract was awarded to 1 supplier.

T/A Traverse

Address

Office for Public Management Limited
T/A Traverse
2 Angel Square London

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Leigh Parker

Address

Quarry Hill
Leeds
LS2 7UE
GB

Email

england.commercialqueries@nhs.net