Published date: 15 February 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 February 2019

Contract summary

Industry

  • Supply services of office personnel - 79621000

Location of contract

B69 3DB

Value of contract

£0

Procurement reference

CPS 274

Published date

15 February 2019

Closing date

19 February 2019

Contract start date

25 February 2019

Contract end date

20 May 2019

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Income Officer x 6

Sandwell MBC are seeking to appoint 6 Income Officers

Location: Based at Court House, West Bromwich

Key skills required for this role:
• Debt management or arrears recovery experience
• Experience of dealing with vulnerable customers and customers who have complex/multiple needs
• Knowledge of the legal framework for the recovery of housing related debt and good practice
• Good telephone manner
• Customer facing experience
• Agency workers will be required to work 37 hours per week and the working hours are Monday to Thursday 9.00am to 5.30pm and Friday is 9.00am to 5.00pm.

Start date: as soon a possible

12 week contract for 37 hours per week

Pay rate:
E26 = £12.37 per hour to worker

Contract type: Agency

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Closing date to be Tuesday 19 February at 5pm.

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Agencies to send over a CV, 2x up to date references and also a copy of their Terms and Conditions.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit a quotation you will be required to 'Opt In'.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Tuesday 19 February 2019 at 17:00hrs

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Michelle Hackwood

Address

Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom

Telephone

0121 569 2873

Email

michelle_hackwood@sandwell.gov.uk