Published date: 23 January 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 November 2019

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer Relation Management software development services - 72212445

Location of contract

Yorkshire and the Humber

Value of contract

£147,473

Procurement reference

BIP466721510

Published date

23 January 2020

Closing date

6 November 2019

Contract start date

10 November 2019

Contract end date

10 May 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Award information

Awarded date

6 November 2019

Contract start date

10 November 2019

Contract end date

10 May 2023

Total value of contract

£147,473.60

This contract was awarded to 1 supplier.

Brightwire Technology Services Limited

Address

Unit 5, School Brae
Peebles
EH45 8AT

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Katia Giovannini

Address

Armouries Drive
Leeds
LS27 9PF
UK

Telephone

01132201946

Email

procurement@armouries.org.uk