Published date: 25 February 2016

This notice was replaced on 25 February 2016

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 21 March 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£0

Procurement reference

UK SBS IT16052 Renewal for Sophos UTM Total Protect Appliance/Subscription

Published date

25 February 2016

Closing date

3 March 2016

Contract start date

10 March 2016

Contract end date

9 March 2019

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provide a licence renewal for the already purchased Sophos UTM SG 650 Full Guard appliance
UK SBS ISS require:
• Licence renewal for Sophos UTM SG 650 Full Guard Licence subscription X 2 (Active/Active), Network, Web, Email, Wireless Protection, Web Application Server Protection
• Technical support for the SOPHOS UTM appliance - Including unlimited support calls and on-site support at no additional cost if required
• Upgrades/patches undertaken where necessary
• Proactive monitoring and system alerts
• Recommendations around policy best practice and system health checks
• Backup/recovery in the event of failure
• Monthly MI - including alerts, recommendations, availability, confirmation of activities carried out
• Dedicated account manager
• Quarterly service review meetings - managed and initiated by the supplier.

More information

Attachments

Additional text

The contract term will be for three years.

As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements.

If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing Expressionofinterest@crowncommercial.gov.uk.
Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email.
Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder.

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For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503
Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

About the buyer

Contact name

UK SBS - IT Procurement

Address

North Star House
North Star Avenue
Swindon
SN2 1FF
England

Email

ICTProcurement@uksbs.co.uk