Published date: 29 September 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 October 2022, 12pm

Contract summary

Industry

  • Housing services - 70333000

  • Building services consultancy services - 71315210

  • Business and management consultancy services - 79410000

    • Business development consultancy services - 79411100

    • Human resources management consultancy services - 79414000

Location of contract

EC2P 2EJ

Value of contract

£30,000 to £45,000

Procurement reference

tender_317992/1109897

Published date

29 September 2022

Closing date

12 October 2022

Closing time

12pm

Contract start date

1 November 2022

Contract end date

31 December 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Scope of Project

The purpose of this project is to undertake an independent review of the BEO to investigate and report on the current issues identified above. We expect the review to be undertaken from the residents' perspective and will cover:

- value for money
- service charges
- supervision and management costs
- efficiency savings
- cleaning - costs and level of service
- the role of the CPA's
- providing services in-house or externally
- processes and procedures, including use of technology
- performance management
- collaboration.
- the organisational structure of the BEO considering all the above.
- provision of services to the BEO from the Corporation.

This project is limited to the Barbican Residential Estate only. The Barbican Arts Centre, the schools on the estate, the commercial properties, and St Giles Church are not within in the scope of this project.

Methodology

The way in which the review is undertaken and completed is up to the discretion and preferences of the provider but, we would expect it to be evidence based and include at least the following:

- detailed desktop study of current practice, processes, and procedures.
- analysis of relevant data including budgets, expenditure, complaints, and satisfaction data.
- interviews, surveys and/or focus groups.
- contact with both staff, residents, long leaseholders (resident and non-resident), and their respective representative bodies.

The level of stakeholder consultation is entirely up to the provider however, this must be adequate to support the findings of the review and the subsequent recommendations for proposed changes to structures, processes, and operational procedures.

Please see the project brief for more information.

More information

Links

About the buyer

Address

Guildhall, PO Box 270
London
EC2P 2EJ
England

Email

commissioning@cityoflondon.gov.uk