Published date: 5 October 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
West Midlands, London
Value of contract
£147,182
Procurement reference
PROC.02.0164
Published date
5 October 2022
Closing date
29 June 2022
Closing time
2pm
Contract start date
1 August 2022
Contract end date
31 July 2024
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Supplier of this contract will work closely with the Ofwat team to:
· Support Ofwat's maintenance and improvement of the websites so we best serve audiences and support our strategic objectives.
· Ensure the website is secure and as accessible as possible to a wide range of audiences.
· Align Ofwat's websites to latest government guidance/standards on website design, accessibility and functionality.
· Align Ofwat's websites to latest government guidance/standards on website hosting and security.
· Provide maintenance and support in line with agreed SLAs to ensure continuity of service via the website and address any functionality issues as and when they are identified.
· Develop an annual product roadmap.
· Offer expert advice on use of analytics and insight to monitor website performance and inform development.
· Offer expert support and advice when answering queries on functionality, user experience, industry best practice and improvement works.
· Investigate solutions and quote for improvement works when needed.
· Manage arrangements for web hosting and security services for both websites.
· Ensure the Ofwat websites are running on the latest versions of WordPress to ensure security and functionality. The sites will be hosted in separate cloud instances for security and resilience.
· It is a requirement of Ofwat that the hosting remain within the UK and that all data is stored and processed within the UK.
At the point of contract expiry, the Supplier will be expected to support the transition of all relevant data and associated elements to the incoming Supplier.
Overview of potential website development work
We have identified a number of areas of the website that we would like to potentially improve and/or develop in the two year cycle of the contract. At this stage while we do not have a timeline for development or set ideas about how much involvement we would need from the Supplier, they are included in this document as an indicator of the scope of work.
We would also welcome suggestions from the Supplier based on their expertise for ways we can continuously improve our website so that it meets user expectations and organisational needs.
Hosting zip files for download
Hosting interactive Maps or graphics with pop out boxes
Adding a 'recite me' function for translation of pages and to improve accessibility
Changing the functionality of 'Publications' and 'Consultations'
Building on the functionality of the News Centre
Making the website 'HTML first' in functionality
Altering website functionality to support more interactive graphic design elements
Award information
Awarded date
1 August 2022
Contract start date
1 August 2022
Contract end date
31 July 2024
Total value of contract
£147,182
This contract was awarded to 1 supplier.
James Blake Solutions Ltd (JBi Digital)
Address
27 Phipp Street
First Floor
London
EC2A 4NPReference
Companies House number: 06587400
Value of contract
£147,182
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Lena Cluxton
Address
7 Hill Street
BIRMINGHAM
B5 4UA
England
Telephone
0121 644 7534
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Closing: 29 June 2022, 2pm
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