Published date: 29 September 2017

Last edited date: 29 September 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 October 2017

Contract summary

Industry

  • Telecommunications services - 64200000

  • Financial and insurance services - 66000000

  • Data-processing services - 72310000

    • Administration services - 75100000

    • Benefit services - 75310000

    • Call centre - 79512000

Location of contract

North East

Value of contract

£18,500,000

Procurement reference

RED001-DN278988-92434480

Published date

29 September 2017

Closing date

30 October 2017

Contract start date

8 May 2018

Contract end date

7 May 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Council require the provision of a Revenues and Benefits Service. Redcar and Cleveland Borough Council's (RCBC) Revenues and Benefits service includes responsibility for: • circa 63,500 Council Tax Properties; • circa 4,000 Business Rates Properties; and • circa 18,000 Housing Benefit and Council Tax Support Caseload The services include Housing Benefit Administration, Council Tax Support (Local Scheme) Administration and Revenues Administration and Telephony Handling Services. The services are being contracted for a 7 year initial term with a 3 year option to extend (total 10 years). The contract commencement date is 8 May 2018. All tender documentation is available via the NEPO Portal (Pro-Contract) www.nepo.org. Search for Redcar & Cleveland Borough Council within the Contract Opportunities section and you will have immediate access to the documentation once you have registered your interest.

More information

Links

About the buyer

Contact name

Michelle Gray

Address

Belmont House
Rectory Lane
Guisborough
TS14 7FD
Northern Ireland

Email

michelle.gray@redcar-cleveland.gov.uk

Website

http://www.redcar-cleveland.gov.uk/