Published date: 28 October 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 August 2024, 4pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1A 2BQ

Value of contract

£114,680.50

Procurement reference

CW96653

Published date

28 October 2024

Closing date

19 August 2024

Closing time

4pm

Contract start date

16 September 2024

Contract end date

15 September 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.

More information

Attachments

Award information

Awarded date

28 September 2024

Contract start date

16 September 2024

Contract end date

15 September 2025

Total value of contract

£114,680.50

This contract was awarded to 1 supplier.

USERZOOM LIMITED

Address

Redhill Street
MANCHESTER
M4 5BA
GB

Reference

Companies House number: 06984058

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Dilfraz Afzal

Address

100 PARLIAMENT STREET
LONDON
SS991AA
England

Email

dilfraz.afzal@hmrc.gov.uk