Published date: 21 January 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 January 2021, 12:15pm

Contract summary

Industry

  • Information systems or technology planning services - 72222200

Location of contract

United Kingdom, Isle of Man, Channel Islands

Value of contract

£26,000 to £50,000

Procurement reference

C4A53154632

Published date

21 January 2021

Closing date

12 January 2021

Closing time

12:15pm

Contract start date

18 January 2021

Contract end date

15 April 2021

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

About the Opportunity:

The MPS has developed a number of applications, including and enterprise service bus, in vehicle applications and various integration services. These applications are currently managed by the teams that developed the applications. Applications are transitioning into support. The structure, processes and resources within the existing teams needs to meet the ongoing support requirement. The existing applications and services need to be supported during transition to the live services and ongoing support is required. At the same time the support of the application maintenance and support of all applications needs to be formalised, maintained and supported.

REQUIREMENT:
• Project manage IVMA tablet refresh, swap 100 Dell tablets per month for Panasonic tablets, make sure there are sufficient Panasonic tablets and ancillary equipment available for this refresh.
• Mange the software changes required to make IVMA tablets Section 109 compliant.
• Hold monthly Section 109 workshops with the business to make sure they are fully informed and engaged in the proactive work being undertaken to make IVMA tablets Section 109 compliant.
• Hold monthly service reviews to ensure In House Support team KPI's are met or exceeded.
• Reduce the number of incidents each month by undertaking and driving through CSI initiatives.
• Test and deploy new Splunk environment.
• Support the business engagement to devise a complete Splunk auditing service for DPS.
• Liaise with NCA to share data and provide consultancy for their Splunk security / audit environment.
• Test the BC/DR plan monthly whilst refining and updating.
• Service delivery experience supporting teams of in excess of ten people delivering on-going operations support for mission critical applications.
• ITIL accredited.
• Service delivery experience of managing 3rd parties and 3rd party services.
• Experience of Enterprise Service Architecture and Service Design experience.
• Project management experience, ideally with Prince2 accreditation.
• Overseeing resourcing scheduled for the support function to improve utilisation and enable cost reductions for live services.
• Understanding and delivery of service level requirements.
the procurement decision will be based on experience, cost and delivery time.

please e-mail your responses to ayo.alfonso@met.police.uk
https://www.met.police.uk (In House Support)

More information

Links

Award information

Awarded date

18 January 2021

Contract start date

18 January 2021

Contract end date

15 April 2021

Total value of contract

£46,500

This contract was awarded to 1 supplier.

Q Associates Limited

Address

Langley Business Court, Beedon
Newbury
RG208RY

Reference

None

Value of contract

£46,500

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Ayo Alfonso

Address

DO NOT AMEND - Empress State Building
Lillie Road
SW61TR
England

Telephone

02071615796

Email

ayo.alfonso@met.pnn.police.uk