Published date: 10 September 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 June 2025, 12pm

Contract summary

Industry

  • Electrical machinery, apparatus, equipment and consumables; lighting - 31000000

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Construction work - 45000000

Location of contract

England

Value of contract

£2,056,225.20

Procurement reference

LEICSCC001-DN774679-18265304

Published date

10 September 2025

Closing date

20 June 2025

Closing time

12pm

Contract start date

8 September 2025

Contract end date

29 September 2028

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015).

Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date)
Initial contract end date:- 29/09/2028
7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Award information

Awarded date

5 September 2025

Contract start date

8 September 2025

Contract end date

29 September 2028

Total value of contract

£2,056,225.20

This contract was awarded to 1 supplier.

Specialist Computer Centres

Address

James House, Warwick Road, Birmingham, West Midlands, Birmingham, West Midlands, B11 2LE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

BeiBei Liu

Address

County Hall
Leicester Road, Glenfield
Leicester
LE3 8RA
England

Telephone

+44 1163052364

Email

BeiBei.Liu@leics.gov.uk

Website

https://www.eastmidstenders.org/index.html