Published date: 8 November 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Vehicle towing-away services - 50118110
Location of contract
East of England
Value of contract
£0
Procurement reference
LGSS001-DN323132-94773484
Published date
8 November 2018
Closing date
23 November 2018
Contract start date
2 January 2019
Contract end date
31 December 2021
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Remove vehicles identified by Cambridgeshire County Council Parking Services for vehicles with 3 or more outstanding Penalty Charge Notices, in accordance with the Traffic Management Act 2004
Other information
Ensure the Pound is open during business hours (which shall be, for the avoidance of doubt 9am - 6pm Monday to Friday but excluding Bank Holidays) to members of the public for payments and for collection of the relevant vehicle;
Make payment facilities available for vehicle owners at the Pound including payment by credit card, debit card and cash;
Record the condition of the vehicle prior to removal, on arrival at the Pound and before vehicle is released from the Pound;
Provide to the motorist upon release of the vehicle, documents supplied by the Council informing the motorist of their right to appeal;
Upon the authorisation of an appointed Council officer, halt the removal process, or release a vehicle identified for removal, as soon as is reasonably possible whether payment has or has not been received;
Inform the Council immediately of any factors that may affect the service provided and which may delay the vehicle being returned to the owner within 1 hour after payment has been received;
Investigate and provide a final written report to the Council (which may include a payment for any justified compensation claim) upon receiving a claim or complaint regarding the Contractor's practices;
Provide a copy of any report produced under this Contract to the Council; and,
Collect Penalty Charge Notices on behalf of the Council from vehicle owners, and then forward all monies in respect of the same to the Council in accordance with the provisions of Schedule 1.
Charge the vehicle owner the correct fees in respect of its Services.
About the buyer
Contact name
Jack Warne
Address
Cambridgeshire County Council - Parking Enforcement Service Team
The Old Police House, Shire Hall, Castle Hill
Cambridge
CB30AP
England
Telephone
01223 727915
Jack.warne@cambridgeshire.gov.uk
Website
Share this notice
Closing: 23 November 2018
All content is available under the
