Published date: 6 April 2022

Last edited date: 6 April 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 February 2022, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

London

Value of contract

£16,336,546

Procurement reference

tender_272175/1059427

Published date

6 April 2022

Closing date

7 February 2022

Closing time

12pm

Contract start date

29 April 2022

Contract end date

28 April 2026

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Contract for the provision of managed IT services to encompass:

1)Ongoing support, maintenance and development of our case management system;
2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse;
3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and
4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

Award information

Awarded date

30 March 2022

Contract start date

29 April 2022

Contract end date

28 April 2026

Total value of contract

£16,336,546

This contract was awarded to 1 supplier.

Tata Consultancy Services Limited

Address

18 Grosvenor Place, London SW1X 7HS

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Chris Jones

Address

Exchange Tower, Harbour Exchange Square,
London
E14 9SR
England

Email

procurement.enquiries@financial-ombudsman.org.uk