Published date: 22 August 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 September 2017

Contract summary

Industry

  • Installation services of line telephony equipment - 51340000

Location of contract

East of England

Value of contract

£140,000 to £150,000

Procurement reference

MT201440

Published date

22 August 2017

Closing date

5 September 2017

Contract start date

11 September 2017

Contract end date

10 September 2019

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provision of Cloud hosting telephony solution working in conjunction with Swans video conferencing solution based on the following
1. 420 end user base
2. Cloud telephony
3. PCI/DSS Compliant Call recording
4. SIP Implementation
5. Porting of existing ISDN number blocks
6. ISO270001 compliant Dual data centres
7. Voicemail to email facility
8. Contact centre features - Wall Boards/Call reporting/ Hunt Groups/Auto Attendant/Intrude/Silent Monitor/Call que announcements/Priority based call routing
9. Mobile Twinning
10. IOS and Android compatible
11. Mobile App
12. Softphone client which is AD integration (LDAP)
13. Dynamics 365 integration
14. SharePoint integration
15. Power BI integration
16. CTI compatible
17. Conference rooms with PIN Entry
18. Timed call routing
19. Office 365 compatible
20. Softphone integration into Skype for Business
21. Multisite deployment
22. Vendor Solution Support
23. Wrap and unavailable codes
24. Video Conferencing
The successful tenderer will need to be able to fulfil these requirements and tenders will be judged based thereafter on lowest price

More information

Links

About the buyer

Contact name

Vikram Saduera

Address

Pilgrim House
High Street
Billericay
CM12 9XY
England

Telephone

+44 3003032500

Email

vsaduera@swan.org.uk

Website

www.swan.org.uk