Managing agent for Warm Home Local Grant via Watford Borough Council and Three Rivers District Council Framework for the Delivery of Domestic Retrofit Projects and Related Services - Lot 1B;

Contract summary

Industry

• Building consultancy services - 71315200

Location of contract

East of England

Value of contract

£127,500

Procurement reference

CCD01609

Published date

4 June 2025

Closing date

24 March 2025

Closing time

11:59pm

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

---

Description

"Services Provided include:
- Publicity and marketing to develop awareness of the scheme in eligible households
- The customer journey, including: engagement, elibility checking, distributing privacy notices and collecting and managing customer data, coordinating installation timeline between customer and installer, managing customer expectation and recording feedback
- Management of retrofit installation, including: ​selecting installers and measures appropriate for each property, ensuring installations are delivered within specified timelines, ensuring completed installations meet specified standards (NEF Retrofit Coordinator)​, payment of installers ​
- Regular reporting of customer and installation data to the Council​- Preparing monthly reports as required by the DESNZ​
- Engagement and Targeting of Residents: Business Insight Lead to help NEF analyse data​, Open Source EPC data​,
Open Source LSOA Areas of Multiple Deprivation (2019"

---

Award information

Awarded date

25 March 2025

Contract start date

1 April 2025

Contract end date

31 March 2028

Total value of contract

£127,500

This contract was awarded to 1 supplier.

National Energy Foundation

---

About the buyer

Address

Daneshill House
STEVENAGE
SG11HN
England

Email

procurement@stevenage.gov.uk