Published date: 14 July 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 June 2022, 5pm

Contract summary

Industry

  • Network equipment - 32420000

  • Internet service providers ISP - 72411000

Location of contract

SR1 3SD

Value of contract

£800,000 to £1,000,000

Procurement reference

IT-158-271-UOS/ResiISP/0921 - AWARD

Published date

14 July 2022

Closing date

6 June 2022

Closing time

5pm

Contract start date

1 July 2023

Contract end date

1 July 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The University are looking to outsource the entire Residential Internet Service to a supplier, inclusive of connectivity, hardware and incident management. The purpose of this requirement is to reduce the reliance on the UoS Technical Services Team and introduce a high level of business continuity for this essential provision to students.

The university are looking for innovative solutions which will also be to help future proof the provision, for the next iteration of Wi-Fi, broadband and related services. The University are looking for a provider that has previous experience with other Higher Education Institutions. The University would also like a 24x365 Helpdesk for student queries and issues to be raised using a single log-in, preferably allowing the ability to access Wi-Fi services across all accommodation.

The provision, as a minimum, must provide Wi-Fi and wired connection options to all rooms, with WiFi 6 and a minimum Speed of at least 200Mbps. It is expected that these minimum speeds will increase over the life of the contract to meet the various 'change in use' that comes with technological developments. Therefore, the solution should be able to facilitate the increase is usage and bandwidth etc. A Wi-Fi provision to communal and open space would also be required. The University would expect this service to be monitored effectively with a filtering and reporting service, as well as a disaster recovery procedure in place to ensure there is minimal downtime for students Wi-Fi.

Award information

Awarded date

11 July 2022

Contract start date

1 July 2023

Contract end date

1 July 2028

Total value of contract

£833,333.33

This contract was awarded to 1 supplier.

Wifinity Limited

Address

Unit 1 Kingsmill Business Park, Chapel Mill Road, Kingston upon Thames, United Kingdom, KT1 3GZ

Reference

None

About the buyer

Contact name

Phil Beardmore

Address

City Campus
Chester Road
Sunderland
SR1 3SD
United Kingdom

Telephone

0191 515 2146

Email

philip.beardmore@sunderland.ac.uk

Website

http://services.sunderland.ac.uk/finance/sections/procurement/