Published date: 14 November 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 September 2022, 12am

Contract summary

Industry

  • IT software package - 48517000

  • Survey analysis services - 79311300

  • Customer satisfaction survey - 79342311

Location of contract

London

Value of contract

£50,000

Procurement reference

CCZZ22A20.

Published date

14 November 2022

Closing date

28 September 2022

Closing time

12am

Contract start date

3 October 2022

Contract end date

2 October 2023

Contract type

Service contract

Procedure type

Other: Single Tender Action

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper


Award information

Awarded date

28 September 2022

Contract start date

3 October 2022

Contract end date

2 October 2023

Total value of contract

£50,000

This contract was awarded to 1 supplier.

Qualtrics, LLC

Address

333 W River Park Drive 84604 Provo UT 84604 United States

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Crown Commercial Service on behalf of Cabinet Office : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service