Published date: 14 November 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT software package - 48517000
Survey analysis services - 79311300
Customer satisfaction survey - 79342311
Location of contract
London
Value of contract
£50,000
Procurement reference
CCZZ22A20.
Published date
14 November 2022
Closing date
28 September 2022
Closing time
12am
Contract start date
3 October 2022
Contract end date
2 October 2023
Contract type
Service contract
Procedure type
Other: Single Tender Action
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper
Award information
Awarded date
28 September 2022
Contract start date
3 October 2022
Contract end date
2 October 2023
Total value of contract
£50,000
This contract was awarded to 1 supplier.
Qualtrics, LLC
Address
333 W River Park Drive 84604 Provo UT 84604 United States
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Crown Commercial Service on behalf of Cabinet Office : Cabinet Office
Address
Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England
Telephone
3450103503
supplier@crowncommercial.gov.uk
Website
https://www.gov.uk/government/organisations/crown-commercial-service
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Closing: 28 September 2022, 12am