Published date: 18 April 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 2 May 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£0

Procurement reference

20230418140835-103257

Published date

18 April 2023

Closing date

2 May 2023

Closing time

12pm

Contract start date

3 May 2023

Contract end date

4 May 2023

Contract type

Service contract

Procedure type

Not applicable

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The project will design, procure, and implement a new business to business CRM system that can meet the needs of the Combined Authority (CA) both now and in the future. To support the need of the organisation, the CA has adopted a 'Microsoft first' approach to fit in with the ICT architecture and to align with MCA Digital workstreams. The preference for the new CRM system is for it to sit within Microsoft Architecture, it must be a cloud solution that conforms to the Authority's established technical standards, specifically the application should be scalable, accessible from mobile devices, accessible to a diverse range of users, simple, easy to use and secure. The new system will allow for data integration with our partnering councils as well as providing a platform to record, report and analyse programme activities across the Local Enterprise Partnership (LEP) service.

More information

Links

About the buyer

Contact name

James Firth

Address

Wellington House, 40-50 Wellington Street
Leeds
LS1 2DE
ENG

Email

james.firth@westyorks-ca.gov.uk

Website

https://www.westyorks-ca.gov.uk