Published date: 12 February 2024
This notice was replaced on 12 February 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 12 February 2024, last edited 6 March 2024)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
East of England
Value of contract
£1,800,000 to £3,000,000
Procurement reference
CF-2169500D0O000000rwimUAA
Published date
12 February 2024
Closing date
15 March 2024
Closing time
5pm
Contract start date
1 August 2024
Contract end date
31 July 2029
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
NHS Hertfordshire and West Essex Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering a Telephone and Message based Advice and Guidance Service to Health Care Professionals across the NHS Hertfordshire and West Essex Integrated Care System.
The key aims and objectives of the digital platform will be to enable both telephone based and clinically secure photo messaging application for the provision of Clinical Advice &
Guidance for a range of clinical specialties.
The platform will provide a consistent level of stability and importantly a high level of connectivity with exceptional connection times measured in seconds.
The service is able to offer a range of specialties covering both physical and mental health.
The service is integrated with key local providers in HWE Integrated Care System (ICS) but is backed up by a network of NHS clinicians located outside of Hertfordshire and West Essex
but within the UK.
The service will allow healthcare professionals to speak to other healthcare professionals locally or where not available to other healthcare professionals based elsewhere in the UK.
The service will provide access to these UK based healthcare professionals either through their own network or through a third-party network that they will sub-contract. This ensures that primary care always has access to immediate clinical advice and guidance.
The provision of healthcare professionals outside of HWE should be in a manner that does not result in a detrimental effect on NHS patients or services, nor diminish the public
resources that are available for the NHS.
The service will also be available to other healthcare professionals and organisations within HWE ICS to allow appropriate advice and guidance to be given.
The process is a one stage open process.
The contract will be for a period of 3 years with the option to extend for up to a further 2 years, commencing 1st August 2024.
The annual contract value is £600,000 inclusive of VAT (£1,800,000 for the initial 3-year term with an option to extend for a further 2 years totalling £3,000,000 over the total 5 year
term).
Please note there is a financial threshold associated with this procurement. Any bids exceeding £600,000 per annum will be excluded from evaluation and disqualified from the process. No bids over £600,000 per annum will be accepted.
To register your interest, please follow the link below, and search for the project reference as detailed: https://health-family.force.com/s/Welcome
Project Reference: C244252
Project Name: Telephone and Messaging Based Advice & Guidance Platform for Health Professionals
More information
Additional text
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To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.
Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk
About the buyer
Contact name
Lisa Innes AGEM
Address
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
GB
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