Published date: 14 June 2024

Last edited date: 14 June 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 March 2024, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East Midlands

Value of contract

£913,597

Procurement reference

NNC00000274

Published date

14 June 2024

Closing date

17 March 2024

Closing time

12pm

Contract start date

18 July 2024

Contract end date

17 July 2032

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The project will deliver the following outcomes:

The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including:

Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions;

Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals);

Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information);

Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received;

Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems;

Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate;

Improved contract management by a dedicated resource; and

Improved and regular staff training, including using the Council's Learning and Development team.

Award information

Awarded date

14 June 2024

Contract start date

18 July 2024

Contract end date

17 July 2029

Total value of contract

£913,597

This contract was awarded to 1 supplier.

Access UK Ltd

Address

Armstrong Building
Oakwood Drive
Loughborough
LE11 3QF

Reference

Companies House number: 02343760

Value of contract

£913,597

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

North Northamptonshire Procurement Team

Address

Sheerness House, 41 Meadow Road
KETTERING
NN168TL
England

Telephone

0300 126 3000

Email

procurement@northnorthants.gov.uk