Published date: 28 April 2017

Last edited date: 28 April 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 February 2017

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£730,000

Procurement reference

ICT2017/005

Published date

28 April 2017

Closing date

28 February 2017

Contract start date

5 March 2017

Contract end date

4 March 2018

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018.
Microsoft Service Delivery Manager will facilitate the continual improvement of the SFA and DfE IT infrastructure and operations by delivering: Service Delivery Planning, Incident, Escalation and Crisis Management, Remediation planning, Incident Reporting, Trend Analysis, Post Incidents Reviews, Information distribution and Premier Contract Management.

Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure). The ADM will be aligned to the developers accelerate innovation, reduce risk and modernise solutions, aligned to the Department's core business objectives.

Reactive and Advisory Support; Premier Architectural Services - Cloud Development (per solution) to include: - Learning Records System (LRS) and Legacy.
Designated Support Engineer - Hours can be aligned to any technology i.e. Exchange Messaging, SCOM/OMS Monitoring, Azure, Security/Identity, Service Management and SharePoint.


More information

Attachments


Award information

Awarded date

28 February 2017

Contract start date

5 March 2017

Contract end date

4 March 2018

Total value of contract

£730,000

This contract was awarded to 1 supplier.

Microsoft Ltd

Address

Microsoft Campus, Thames Valley Park, Reading, RG6 1WG

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

9th Floor, 53-55 Butts Road, Earlsdon Park
Coventry
CV1 3BH
England

Email

Olusegun.OJOAWO@education.gov.uk