Published date: 28 April 2017
Last edited date: 28 April 2017
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
Any region
Value of contract
£730,000
Procurement reference
ICT2017/005
Published date
28 April 2017
Closing date
28 February 2017
Contract start date
5 March 2017
Contract end date
4 March 2018
Contract type
Service contract
Procedure type
Direct award
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018.
Microsoft Service Delivery Manager will facilitate the continual improvement of the SFA and DfE IT infrastructure and operations by delivering: Service Delivery Planning, Incident, Escalation and Crisis Management, Remediation planning, Incident Reporting, Trend Analysis, Post Incidents Reviews, Information distribution and Premier Contract Management.
Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure). The ADM will be aligned to the developers accelerate innovation, reduce risk and modernise solutions, aligned to the Department's core business objectives.
Reactive and Advisory Support; Premier Architectural Services - Cloud Development (per solution) to include: - Learning Records System (LRS) and Legacy.
Designated Support Engineer - Hours can be aligned to any technology i.e. Exchange Messaging, SCOM/OMS Monitoring, Azure, Security/Identity, Service Management and SharePoint.
Award information
Awarded date
28 February 2017
Contract start date
5 March 2017
Contract end date
4 March 2018
Total value of contract
£730,000
This contract was awarded to 1 supplier.
Microsoft Ltd
Address
Microsoft Campus, Thames Valley Park, Reading, RG6 1WG
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
9th Floor, 53-55 Butts Road, Earlsdon Park
Coventry
CV1 3BH
England
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Closing: 28 February 2017
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