Published date: 4 August 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 4 September 2017

Contract summary

Industry

  • System and support services - 72250000

Location of contract

Any region

Value of contract

£31,000,000

Procurement reference

tender_142597/602838

Published date

4 August 2017

Closing date

4 September 2017

Contract start date

1 February 2018

Contract end date

1 January 2027

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The BBC is tendering for a CMS Modernisation Programme which is being tendered in two Lots:
Lot 1 - Campaign Management System (CMS)
Lot 2 - Data Management Solution (DMS)

Lot 1 - Campaign Management System (CMS) - The CMS will enable the BBC to design, schedule and execute multi-stage and multi-channel closed loop campaigning. The CMS will manage the BBC contact strategies for segments and cohorts for inbound and outbound channels. Insight, Analytics and Reporting (A&R) - The solution will have analytics and reporting functionality with visualisation tools, for enabling analysis and optimisation of campaigns and for wider business performance, operational efficiency and continuous improvement.

The contract for Lot 1 will have an initial term of 3 Years (plus three, two year extensions at the sole discretion of the BBC (the "Term"). The contract for Lot 1 will commence in February 2018 and end in January 2021.

Lot 1 fees over 9 years are estimated to range from £17m - £25m.

Procurement documentation can be accessed at https://bbc.bravosolution.co.uk

Lot 2 - Data Management Solution (DMS) - The Data Management Solution is a system for storing, accessing, processing, mastering and delivering data, where raw data (both structured and unstructured) loaded from source systems will be transformed into data sets to fulfil different use cases. It will provide the single version of truth for data for consumption by other operational, analytics and reporting applications. It may be composed of several different modules (or products).

The contract for Lot 2 will have an initial term of 3 Years (plus three, two year extensions at the sole discretion of the BBC (the "Term"). The contract for Lot 2 will commence in February 2018 and end in January 2021.
.
Lot 2 fees over 9 years are estimated to range from £4m - £6m

Procurement documentation can be accessed at https://bbc.bravosolution.co.uk

More information

Links

Additional text

Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 - Go to https://bbc.bravosolution.co.uk. 1.2 - Click the link on the login page to Register. 1.3 - Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an Interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 - You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.

About the buyer

Contact name

Jody Hart

Address

Broadcasting House, Portland Place
London
W1A 1AA
England

Email

jody.hart.ext@bbc.co.uk