Published date: 15 October 2019

This notice was replaced on 6 August 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 6 August 2020)

Closed early engagement


Contract summary

Industry

  • Health services - 85100000

Location of contract

Yorkshire and the Humber

Procurement reference

CGHNKWLCCGMHHS1

Published date

15 October 2019

Closing date

6 November 2019

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

NHS Greater Huddersfield CCG acting on behalf of Greater Huddersfield, North Kirklees, Calderdale, Wakefield and Leeds CCGs is seeking to commission a 24 hour, 365 days/year Mental Health helpline service from 1st January 2020.
The helpline will provide an important role in supporting individuals who are at risk of developing mental health problems, those individuals with diagnosed common mental health problems, those individuals known to mental health services experiencing mental health distress and/or those seeking information, advice and support.
The Helpline Service will enable individuals to receive advice, information and guidance, they will respond to urgent concerns and will operate within a recovery model ensuring callers' benefit from an effective intervention.
The service will complement the total provision of mental health services, within the identified geographic areas, working in collaboration with key partners and integrated within service pathways.
Requirement
The fully inclusive service is expected to consist of at least the following components:
• 24 hour mental health telephone helpline
• A database of relevant information/support service within the 5 CCG areas.
• Integrated service pathways within the 5 CCG areas
• Continuous improvement
• Workforce training and development
• BI/Data analysis
• Template data reports
• Promotion and marketing
• Geographical standardisation and implementation
• Service mobilisation support
Expected Contract Length and financial envelope
The contract length is expected to be from 1st January 2020 - 31st March 2022, with an indicative contract value of £440k.
Process
The CCG invite interested suppliers to submit an expression of interest, and are advising that it will undertake a 'short-listing process' to identify providers that are subsequently invited to submit a bid to provide the service.

More information

Attachments

Links

Additional text

If you would to submit a tender for this service, please express your interest by registering on the NHSSourcing
(Bravo) e-procurement portal website https://www.nhssourcing.co.uk, reference pqq_29509.
The deadline for submitting your response is 5th November 2019. Your response must include details about your organisations
capability and previous experience of delivering within this service area.

For further information please contact brenda.powell@greaterhuddersfieldccg.nhs.uk

About the buyer

Contact name

Benjamin Pursey

Address

Broad Lea House,Bradley Business Park, Dyson Wood Way, Bradley
HUDDERSFIELD
HD21GZ
England

Telephone

01422 307430

Email

Benjamin.Pursey@greaterhuddersfieldccg.nhs.uk

Website

https://www.greaterhuddersfieldccg.nhs.uk